Privacy Policy

Grape King Bio Co., Ltd. (hereinafter referred to as "Grape King" or "we" or “the Company”) respect your rights to privacy, and we abide by all Taiwan related laws and regulations on privacy data protection and personal data security. In order to protect your personal privacy, the Company has adopted the following privacy policy to specify how the Company collects, processes and uses your information.
 

You have no obligation to provide us any personal data. Please read the provisions of privacy policy carefully when you browse or use the related services provided by this website and provide any personal data to us. If there is any question about this policy, please feel free to contact us at any time.
 

Collection, Processing and Use of Personal Data

1.In respect to Article 8 of the Personal Data Protection Act (the"Act"), Grape King Bio informs you following issues:
Name of the non-government entity Grape King Bio Co., Ltd.
The purpose of collection

The purpose of collection: To collect, process and use your personal data within the necessary scope to provide good service and perform duties or business. You agree that we will use the personal data you provide to confirm your identity, to communicate with you, and to provide you with related services and information about the Grape King system and its affiliates or partners. The necessary scope of the collection purpose described in this paragraph is explained as follows:

(1) Add you to membership, contests or other activities, and perform and manage for you.

(2) Complete and execute orders for products or services.

(3) Obtain the Company’s personalized products and services.

(4) Respond to your request for the Company’s products and/or services.

(5) Obtain or reply to your feedback and questions about products/services.

(6) Improve the design and function of the website to provide you with more convenient and efficient services.

(7) Conduct research and analysis, audits and internal education training to help us improve our products and your experience using this website, and to be able to better understand your needs and/or considerations about general patterns and trends of consumption.

(8) For marketing purposes, to notify you of events, new products, product offers and to provide ordering services or to deliver publications, letters, e-mails, data updates, etc.

(9) As the Company’s recruitment review, contact, interview, recommendation, survey and activities.

(10)
Other uses that you agree to in writing, e-mail, fax, or click the agree button on the web page or permitted by law.

Classification of personal information Types of identification including type for identifying individuals/finance, type for identifying in government data; types of characteristic including individual/physical description, characteristic; family including family, details about other family member; social conditions including residence and facilities, recreational activities and interests, lifestyles; education, examination, technique or other profession including schools record, qualification or technique, occupation expertise, record of students, apprentices, examinees; employment including current status of employment, employment experiences, leave office, working experience, details of working managements, educational and training record; details concerning finance including goods or services provided by data subject, financial deals, compensation.
Period of the use of personal information The data retention period shall be determined by law or by the Company, whichever is shorter.
 
Parties of personal information  Grape King Bio, Grape King Bio’s affiliated enterprises, agents or manufacturers who assist Grape King to provide services or products.
Way of the use of personal information Telephone, internet, e-mail, written, facsimile and shipping.
Areas of the use of personal information The region where the domestic and foreign business offices and affiliated companies of Grape King Bio are located.
The rights and methods you may exercise in terms of Article 3 of the Act to make an inquiry of and to review, to request a copy, to supplement or correct, to demand the cessation of the collection/processing/use of or erase your personal data. If you want to exercise the aforementioned rights, you can apply through the item 5 below.
You may decide to provide personal information or not and the impact of nondisclosure of personal information Grape King Bio may request to collect personal data voluntarily provided by participants during login, membership, marketing, after-sales service, consumer Q&A, lottery, games, competitions and purchase orders or in providing employment opportunities. If you are unwilling to provide personal data, Grape King Bio will not be able to continue to provide you with the abovementioned related services, employment, activities and other opportunities. Doing so will affect your rights and interests.
2. Personal data collection method: Grape King Bio may collect your personal data in the following situations:


(1) Become a member
(2) Fill in your resume
(3) Marketing, ordering goods or services, after-sales service
(4) Consumer Q&A
(5) Feedback comments or questions to Grape King Bio
(6) When participating in various activities or contests with prize and games.

 

3. Grape King Bio will use your personal data within the necessary scope that meets the aforementioned collection purposes; for other purposes, we may transfer the data to areas outside Taiwan. However, in the following cases, Grape King Bio will not be limited to use within the scope of necessary purposes:
  • (1) The data has become known to the public without being disclosed by Grape King Bio.
  • (2) The data is disclosed by you or disclosed to a third party with your consent.
  • (3) Grape King Bio must disclose it according to the order of the competent court of jurisdiction or government agency.
  • (4) Grape King Bio entrusts others to perform the following services:
    A. Complete your order.
    B. Suggest and choose the product that best suits your needs.
    C. Marketing and research analysis in order to improve our products and your experience with this website and the products.
    D. Statistical analysis helps us better understand your needs and/or considerations about general patterns and trends in consumption.
    E. To deliver publications, letters, emails, data updates or notices to you.
    F. Provide you with any other forms of service.

4. We will not disclose your personal identifiable information to any third party, unless the third party is the Company’s agent or entrusted subcontractor to assist or represent the Company to provide products within the scope of the abovementioned purposes or services to you. We only give the subcontractor or agent the necessary information to achieve the purpose of the appointment, and require them to maintain the confidentiality of your personal data and prohibit the use of your information for purposes other than the appointed services.

5. In accordance with Article 3 of the Personal Data Protection Act, you have the rights to request to inquire, review, copy, supplement, correct, cessation of the collection/processing/use of or erase your personal data. If you want to exercise any of the above rights, please send the letter to the addressee name of “Grape King Personal Data Committee” and the address [No. 402, Sec. 2, Jinling Rd., Pingzhen Dist., Taoyuan City 324] or email to: [privacy@grapeking.com.tw].


The members of the Company’s website can directly log in to the website to modify your personal data, and we will confirm receipt of the changes to your personal data by email notification; only if you request to terminate membership, delete, remove your personal data or cessation of processing and use, Grape King Bio will not be able to continue to provide or stop related membership rights (such as reward points or free gifts, etc.) and services. Grape King Bio reserves the right to request you to return the free gift, reward or consideration obtained from the agreement of processing and using your personal data by Grape King eShop/Grape King/ Grape King Museum.



 

Cookies

”Cookies” is the technology that are stored on your computer to collect information on how you use a web page and provide you with a more personalized and smooth browsing experience when the next time you log on to the web page. Most websites now treat cookies as a standard technology.

When you browse our website, we will use Cookies to store information about your use of our website (this information cannot directly identify personal data), so that we can understand how you and other visitors use the website, and continuously optimize our website and provide you better service and deliver optimized marketing messages such as product advertisements. If you are concerned that the use of Cookies will cause you a burden, most current browsers can help you clear the Cookie on your computer, refuse to accept Cookies, or send a reminder to inform you that the web page uses Cookies when Cookies are detected.

You can set your browser to refuse Cookies, but please note that some features of the web page will not be available.

Children’s Privacy Right

In order to protect the privacy rights of children, we will not collect, process or use personal data from children under the age of sixteen (16) or otherwise provided by local laws or regulations with knowing and without consents from the parents (or legal representatives). We recommend that parents or guardians (or legal representatives) should accompany their children throughout the use of our products and services.

If you are a child under the age of sixteen (16), you must seek the consent of your parents (or legal representatives) in advance before providing personal data for us to collect, process and use. By using "Contact Us" on our website, your parents (or legal representatives) may cancel or withdraw any indication of consent at any time and request us to update, access, delete, review, download, refuse us to use part or all of your personal data, and limit the purposes and other demands of using your personal data.

Privacy security
  • 1. We adopt strict privacy security measures to prevent your personal data from being stolen, tampered with, leaked, damaged or lost by other people. When collecting, storing, transmitting, and using your personal data, we implement strict review measures. Only relevant staffs have the authority to view and inquire about your personal data. In addition, we also regularly maintain our system to prevent from the invasion of external hackers or malicious software, your personal data is completely protected, whether on the Internet or in entities.
  • 2. If your data and accounts in the system are protected by a password, please preserve your password for safekeeping to maintain your privacy security.
Changes and amendments
 
  • 1. If we hold sweepstakes, games, contests or similar activities, we will perform the obligation of notification and collect, process and use personal data after received your consent.
  • 2. As the situation changes and needs, we will revise the relevant privacy policy from time to time to protect your privacy right. When we complete the revision of the privacy policy, it will be published on the website immediately, but individual users will not be notified separately. We will remind you by highlights to click to read and encourage you to check our privacy policy regularly. If you continue to browse and use the relevant services provided by this website after the revision is announced, it will be deemed that you agree to the revision of this policy.
  • 3. If you do not agree with the revised privacy policy regarding the collection, processing and use of your personal data, you have the right to contact us in accordance with the item 5 in the aforementioned “Personal Data Collection, Processing and Use”, and request cessation or deletion of your personal data and exercise your rights.

Contact us

If you still have any question about our norms of privacy, we welcome you to contact us via “Contact Us” on the website.
 

If you have any questions about our Privacy Policy, we also welcome you to contact us via "Contact Us" on our website.